Survey of User Needs (SUN) Overview


This Survey of User Needs is about wireless products like cell phones, tablets. The purpose of the survey is to learn about how people with disabilities use this technology. It's also to learn about why some people with disabilities don't use these products. This information is used to let designers  know the needs of people of all ages and with all types of abilities, in order of  make wireless products easier to use. Since 2001 more than 5000 people with disabilities have taken this survey. THANK YOU sharing your experiences!

The survery is organized into 6 parts:
Part 1 – About you
Part 2 – About your abilities
Part 3 – About your wireless devices
Part 4 – About your wireless activities
Part 5 – About your wireless service
Part 6 – Thank you and invitation to join our Consumer Advisory Network

Your personal information will not be sold or used in any way other than for research related to this survey.
Please try your best to complete all parts of the survey and answer all questions. Your answers are important to us, even if you're not using wireless products now.

Start The Survey of User Needs

If it's easier for you to complete this survey by phone or on paper, or if you have questions or problems with the survey, please contact us at:

Voice: (404) 367-1348 or (800) 582-6360


email us at the Wireless RERC

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The Rehabilitation Engineering Research Center for Wireless Technologies is sponsored by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR) of the U.S. Department of Health and Human Services under grant number 90RE5007-01-00. The opinions contained in this website are those of the Wireless RERC and do not necessarily reflect those of the U.S. Department of Health and Human Services or NIDILRR.