March 2014 — The Federal Communications Commission (FCC) launched a new website this week highlighting best practices currently in place for implementation of text-to-911. The website is designed to provide resources for text providers and public safety answering points (PSAPs), including lessons learned by the State of Vermont during their text-to-911 rollout and information on various technology solutions that can be used for text-to-911 implementations. Currently the site provides sources from public safety organizations, such as the National Emergency Number Association (NENA) and Association of Public-Safety Communications Officials (APCO) International, in addition to states where text-to-911 has been deployed. Going forward the site is meant to be an interactive “tool enabling text providers and PSAPs to contribute and refer to comments, best practices, and informational materials.
FCC Launches New Website for Text-to-911
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The Rehabilitation Engineering Research Center for Wireless Technologies is sponsored by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR) of the U.S. Department of Health and Human Services under grant number 90RE5007-01-00. The opinions contained in this website are those of the Wireless RERC and do not necessarily reflect those of the U.S. Department of Health and Human Services or NIDILRR.