Text-to-911 and NG911 Policy Study

November 2016 – The Wireless RERC published a research brief summarizing the results of a study of 9-1-1 policies at the state and local levels in relation to text-to-911 and next generation 9-1-1 (NG911) deployments in the United States. The brief is a high-level summary of state emergency communications offices and public-safety answering point (PSAP) policies regarding text-to-911 and/or NG911 as it relates to people with disabilities’ access to emergency services. The purpose of the study was to identify the extent to which content regarding individuals with disabilities was included in state and local text-to-911 and NG-911 policies.